Comments on: Most Egregious Comcast Practice Ever

By: David Henderson

David Henderson — Sun, 15 Jun 2008 17:10:19 +0000

Bilo,

DSL is no longer available. Even though Verizon, the only DSL provider in Arlington, Virginia, has not make its fiber Internet service available, they have stopped offering DSL. Quite frankly, I love DSL and used it for years from Speakeasy.net. But even they are restricted by Verizon.
David

By: bilo

bilo — Sun, 15 Jun 2008 14:52:50 +0000

There is no DSL available to you through phone lines?

By: David Henderson

David Henderson — Sun, 15 Jun 2008 12:43:56 +0000

Barney,
Thanks for your comment. The problem is that Comcast is the only broadband Internet provider we have available to us … they have a monopoly in our community.
David

By: Barney

Barney — Sun, 15 Jun 2008 08:16:26 +0000

I think this is extraordinary. I work in a similar field to your wife’s and I work rather a lot from home, as does my wife, who runs a small publishing company. Between us we rack up a lot of emails every day. Our ISP (British Telecom) has never tried a trick like Comcast’s. If they were to do so, we’d be off to one of the many other ISPs who provide service throughout the UK.

However, BT has its own rather nasty little secret. It has tested a system of monitoring its customers’ traffic so as to sell the data to a company that shapes the advertising sent to the customers to the customers’ interests. BT claimed it wasn’t doing anything illegal, but the Information Commissioner thought this could well be a breach of our privacy.

By: Ron Lyon

Ron Lyon — Sun, 15 Jun 2008 03:31:36 +0000

Outrageous. Probably an invasion of privacy as well as your First Amendment rights.

This is the reason cable/internet monopolies are being broken up., I suggest you get in touch with Henry Waxman, or whomever it is who is investigating cable monopolies.

Also, how do they know what’s business, and what’s personal. Furthermore, I would liken it to using your home phone to check the answer machine at the office…or having calls forwarded.

Madness….

By: David Henderson

David Henderson — Sun, 15 Jun 2008 02:15:09 +0000

Thanks for leaving a comment but you are not correct — because Comcast has placed a block on the outgoing server of her work email, she is unable to send any email not only from home but anywhere in America that is using Comcast. This is regardless of port number.

By: ComcastCares

ComcastCares — Sun, 15 Jun 2008 01:43:24 +0000

I apologize for the trouble. The change you are referencing is an effort by ISP’s, including Comcast to reduce spam. There was unusual outgoing email volume that caused the change. Notification of this change should have been sent to the primary comcast.net email. There is no need for the email to go through Comcast’s mail servers, but rather change the outgoing port to 587 and require secured authenication. This can be done with your wife’s work email server too. I will be happy to share your feedback. If you have any trouble, please send me an email at the address below.

Frank Eliason
Comcast
We_Can_Help@cable.comcast.com