Day 2: iPhone 3G & Software Update
A friend went by the ATT store in downtown Washington, D.C., today to buy an iPhone 3G … no joy because the store had sold-out. I suspect both ATT and Apple are celebrating with sales despite yesterday’s significant glitches with activating new iPhones and installing the new software on older iPhones.
I had no problems when I synced my first generation iPhone to update with the new software from Apple. My wife’s iPhone was a different story - the backup had gotten corrupted, causing her iPhone to lose configurations on email. But … and this is a BIG difference between Apple and most other companies on the planet … an Apple tech provided her with professional guidance to solve the issues within a few minutes. Tell me another company that has such incredibly good customer technical support!!
Such solutions-focused interface with customers is how Apple has earned the respect of a loyal base of fans who are … well, almost cult-like … in their enthusiasm for Apple and products, like the brilliant new iPhone. It’s really sort of like … a love affair with Apple.
About the Author: David is a veteran communications strategist ... writer ... blogger ... online publisher ... and Emmy Award winning former CBS Network News correspondent. He lives in Washington, D. C., area and works worldwide.
bilo | Jul 12, 2008 | Reply
Does the iPhone have a sim card so it can be switched during overseas travel?
Another question, when you sync contacts, do you lose the email formatting, i.e. the “at” and the “dot”?
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