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	<title>Comments on: When Things Go Terribly Wrong at a Hospital</title>
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	<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=things-go-wrong-hospital</link>
	<description>Writer, communications strategist, Emmy Award winning former CBS News correspondent</description>
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		<title>By: Mary Cullen</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2589</link>
		<dc:creator>Mary Cullen</dc:creator>
		<pubDate>Thu, 12 Mar 2009 18:52:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2589</guid>
		<description>This event was unacceptable in any circumstance, but given your contributions to communication, the irony that you were injured because someone failed to listen surely resonates. 

And, this would not have happened had you been allowed to walk out, instead of being pedantically ordered into the wheelchair. More bad communication.

Thanks for sharing this, so we can all learn, but I&#039;m so sorry it had to happen. Most importantly, I send you my best wishes for a very speedy recovery, and am hoping you&#039;ll be up and about and mobile very soon.</description>
		<content:encoded><![CDATA[<p>This event was unacceptable in any circumstance, but given your contributions to communication, the irony that you were injured because someone failed to listen surely resonates. </p>
<p>And, this would not have happened had you been allowed to walk out, instead of being pedantically ordered into the wheelchair. More bad communication.</p>
<p>Thanks for sharing this, so we can all learn, but I&#8217;m so sorry it had to happen. Most importantly, I send you my best wishes for a very speedy recovery, and am hoping you&#8217;ll be up and about and mobile very soon.</p>
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		<title>By: Aaron</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2588</link>
		<dc:creator>Aaron</dc:creator>
		<pubDate>Thu, 12 Mar 2009 18:18:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2588</guid>
		<description>It&#039;s terrible that so much damage can be caused by people simply not listening and caring about the people who they are ostensibly there to help.

Here&#039;s hoping a quick-as-possible return to your feet and your bike.</description>
		<content:encoded><![CDATA[<p>It&#8217;s terrible that so much damage can be caused by people simply not listening and caring about the people who they are ostensibly there to help.</p>
<p>Here&#8217;s hoping a quick-as-possible return to your feet and your bike.</p>
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		<title>By: Gayla McCord</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2586</link>
		<dc:creator>Gayla McCord</dc:creator>
		<pubDate>Thu, 12 Mar 2009 11:04:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2586</guid>
		<description>David, I hope things get sorted out soon and that you heal quickly. What a mess. I&#039;m so sorry you have to deal with such things.

We&#039;re dealing with a case of accountability with my dad and a car accident he had a week ago. I don&#039;t wish it on anyone.

It&#039;s painful to see so many with silly lawsuits and claims being pushed through and settled with ease while people with real concerns are being overlooked.

Stay on it and don&#039;t let this slide. Mistakes like this could cost another much more. Responsibility and accountability need to be paramount - Always!

It&#039;s sad to watch the growing numbers of jobs being filled with warm bodies at a cheaper cost than with competent, caring individuals who take their job seriously.</description>
		<content:encoded><![CDATA[<p>David, I hope things get sorted out soon and that you heal quickly. What a mess. I&#8217;m so sorry you have to deal with such things.</p>
<p>We&#8217;re dealing with a case of accountability with my dad and a car accident he had a week ago. I don&#8217;t wish it on anyone.</p>
<p>It&#8217;s painful to see so many with silly lawsuits and claims being pushed through and settled with ease while people with real concerns are being overlooked.</p>
<p>Stay on it and don&#8217;t let this slide. Mistakes like this could cost another much more. Responsibility and accountability need to be paramount &#8211; Always!</p>
<p>It&#8217;s sad to watch the growing numbers of jobs being filled with warm bodies at a cheaper cost than with competent, caring individuals who take their job seriously.</p>
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		<title>By: David Henderson</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2585</link>
		<dc:creator>David Henderson</dc:creator>
		<pubDate>Thu, 12 Mar 2009 10:47:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2585</guid>
		<description>Katie,

I agree with you that I would hope for some response of a personal level from the hospital. Nothing so far even though numerous managers have asked me questions, and have taken notes. 

It&#039;s my hope that I do not leave this hospital with a feeling that they are unaccountable for actions of staff ... but that&#039;s the signal so far.

David</description>
		<content:encoded><![CDATA[<p>Katie,</p>
<p>I agree with you that I would hope for some response of a personal level from the hospital. Nothing so far even though numerous managers have asked me questions, and have taken notes. </p>
<p>It&#8217;s my hope that I do not leave this hospital with a feeling that they are unaccountable for actions of staff &#8230; but that&#8217;s the signal so far.</p>
<p>David</p>
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		<title>By: ocbody_com doc</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2584</link>
		<dc:creator>ocbody_com doc</dc:creator>
		<pubDate>Thu, 12 Mar 2009 01:11:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2584</guid>
		<description>And people ask me why I do most of my surgery at a Surgicenter? Hospitals with their low profit margins pay poorly for many of their workers and get that for which they pay. My hopes to you for a speedy recovery.

JPD</description>
		<content:encoded><![CDATA[<p>And people ask me why I do most of my surgery at a Surgicenter? Hospitals with their low profit margins pay poorly for many of their workers and get that for which they pay. My hopes to you for a speedy recovery.</p>
<p>JPD</p>
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		<title>By: Mike Smith</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2583</link>
		<dc:creator>Mike Smith</dc:creator>
		<pubDate>Wed, 11 Mar 2009 18:24:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2583</guid>
		<description>David:

Sorry to hear about your ordeal.  As someone who will one day have to have a right knee replaced I read your story and cringed.  I hope the healing process goes quickly and you get well soon.  Also, thanks for the mention on Twitter.

Mike Smith
ActiveGeezering.com</description>
		<content:encoded><![CDATA[<p>David:</p>
<p>Sorry to hear about your ordeal.  As someone who will one day have to have a right knee replaced I read your story and cringed.  I hope the healing process goes quickly and you get well soon.  Also, thanks for the mention on Twitter.</p>
<p>Mike Smith<br />
ActiveGeezering.com</p>
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		<title>By: Cathy Fischer</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2582</link>
		<dc:creator>Cathy Fischer</dc:creator>
		<pubDate>Wed, 11 Mar 2009 17:33:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2582</guid>
		<description>David,
I&#039;m sad and angry, although knowing you and your spirit, I believe that you will pull through and translate this into something we can all learn from. Personally, I will do my best to have my instincts be my guide and speak up (not that you didn&#039;t--that&#039;s just the lesson I need to learn) and be especially mindful when I go into surgery next month. Your experience serves as a warning and a reminder: nice girls and guys finish last. Dang! Life can be so challenging. I wish you all the best.</description>
		<content:encoded><![CDATA[<p>David,<br />
I&#8217;m sad and angry, although knowing you and your spirit, I believe that you will pull through and translate this into something we can all learn from. Personally, I will do my best to have my instincts be my guide and speak up (not that you didn&#8217;t&#8211;that&#8217;s just the lesson I need to learn) and be especially mindful when I go into surgery next month. Your experience serves as a warning and a reminder: nice girls and guys finish last. Dang! Life can be so challenging. I wish you all the best.</p>
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		<title>By: Donna Tocci</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2581</link>
		<dc:creator>Donna Tocci</dc:creator>
		<pubDate>Wed, 11 Mar 2009 16:43:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2581</guid>
		<description>David - I had been missing you on Twitter and now I know why.  My goodness, what an ordeal!  My wish for you is that you are pain free now and recovering with a speed that will give your doctors and any nearby orderlies whiplash!  You are in my thoughts and prayers.</description>
		<content:encoded><![CDATA[<p>David &#8211; I had been missing you on Twitter and now I know why.  My goodness, what an ordeal!  My wish for you is that you are pain free now and recovering with a speed that will give your doctors and any nearby orderlies whiplash!  You are in my thoughts and prayers.</p>
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		<title>By: Ed Lallo</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2580</link>
		<dc:creator>Ed Lallo</dc:creator>
		<pubDate>Wed, 11 Mar 2009 15:39:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2580</guid>
		<description>David: 

Adrienne and my thoughts are with you.  Get well soon.   You will overcome this and get better.   Keep a positive attitude.</description>
		<content:encoded><![CDATA[<p>David: </p>
<p>Adrienne and my thoughts are with you.  Get well soon.   You will overcome this and get better.   Keep a positive attitude.</p>
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		<title>By: @mary_siceloff</title>
		<link>http://www.davidhenderson.com/2009/03/09/things-go-wrong-hospital/#comment-2579</link>
		<dc:creator>@mary_siceloff</dc:creator>
		<pubDate>Wed, 11 Mar 2009 15:36:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=2773#comment-2579</guid>
		<description>I know you don&#039;t want sympathy, but you have mine, as well as WELL WISHES!  My knee was broken last year by a large dog who smashed into me in a park.  I thought my knee would never be the same, but a year later, it&#039;s fine.  Lots of PT and hard work, but I am stronger all over for it (I know, searching for that silver lining, but  - it&#039;s there.)  Best wishes!!</description>
		<content:encoded><![CDATA[<p>I know you don&#8217;t want sympathy, but you have mine, as well as WELL WISHES!  My knee was broken last year by a large dog who smashed into me in a park.  I thought my knee would never be the same, but a year later, it&#8217;s fine.  Lots of PT and hard work, but I am stronger all over for it (I know, searching for that silver lining, but  &#8211; it&#8217;s there.)  Best wishes!!</p>
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