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	<title>Comments on: Northwest Airlines: A Communications Nightmare</title>
	<atom:link href="http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=northwest-airlines-a-communications-nightmare</link>
	<description>Writer, communications strategist, Emmy Award winning former CBS News correspondent</description>
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		<title>By: uberVU - social comments</title>
		<link>http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/#comment-3401</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Sun, 25 Oct 2009 19:37:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=4305#comment-3401</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by mnoreen: RT @davidhenderson: Northwest Airlines: A communications/PR nightmare - http://bit.ly/4ixGou (Great analysis... in total agreement)....</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by mnoreen: RT @davidhenderson: Northwest Airlines: A communications/PR nightmare &#8211; <a href="http://bit.ly/4ixGou" rel="nofollow">http://bit.ly/4ixGou</a> (Great analysis&#8230; in total agreement)&#8230;.</p>
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		<title>By: David Henderson</title>
		<link>http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/#comment-3400</link>
		<dc:creator>David Henderson</dc:creator>
		<pubDate>Sun, 25 Oct 2009 18:10:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=4305#comment-3400</guid>
		<description>Jamie,

I think of how other airlines have recently handled brand crisis issues, such as Jet Blue, United, etc. They recognized the power and influence of online and social media and got down to work. Not so at Northwest Airlines. Not so ...

David</description>
		<content:encoded><![CDATA[<p>Jamie,</p>
<p>I think of how other airlines have recently handled brand crisis issues, such as Jet Blue, United, etc. They recognized the power and influence of online and social media and got down to work. Not so at Northwest Airlines. Not so &#8230;</p>
<p>David</p>
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		<title>By: Jamie Turner</title>
		<link>http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/#comment-3399</link>
		<dc:creator>Jamie Turner</dc:creator>
		<pubDate>Sun, 25 Oct 2009 18:07:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=4305#comment-3399</guid>
		<description>David, you&#039;re right -- Northwest has been having problems like these for over a decade. I&#039;m blown away by the fact that the corporation has gone silent after this latest incident. Crazy, if you ask me.</description>
		<content:encoded><![CDATA[<p>David, you&#8217;re right &#8212; Northwest has been having problems like these for over a decade. I&#8217;m blown away by the fact that the corporation has gone silent after this latest incident. Crazy, if you ask me.</p>
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		<title>By: Tweets that mention Northwest Airlines: A Communications Nightmare &#124; David Henderson - consultant, author, journalist -- Topsy.com</title>
		<link>http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/#comment-3398</link>
		<dc:creator>Tweets that mention Northwest Airlines: A Communications Nightmare &#124; David Henderson - consultant, author, journalist -- Topsy.com</dc:creator>
		<pubDate>Sat, 24 Oct 2009 22:26:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.davidhenderson.com/?p=4305#comment-3398</guid>
		<description>[...] This post was mentioned on Twitter by David Henderson and Matt Noreen, Don Shouse. Don Shouse said: RT @mnoreen: RT @davidhenderson: Northwest Airlines: A communications/PR nightmare - http://bit.ly/4ixGou [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by David Henderson and Matt Noreen, Don Shouse. Don Shouse said: RT @mnoreen: RT @davidhenderson: Northwest Airlines: A communications/PR nightmare &#8211; <a href="http://bit.ly/4ixGou" rel="nofollow">http://bit.ly/4ixGou</a> [...]</p>
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