Airport Security, More or Less
By DH on Nov 14, 2007 in Personal notes
A story written by my old friend Greg Dobbs in today’s Rocky Mountain News out in Denver prompts me to write some personal observations on airport security.
I think airport security has gotten lax, and all this business about a permanent “orange” level of terror threat has become somewhat of a joke. The TSA screeners I’ve seen sure are not on high alert.
Going through security one morning recently at Dulles International Airport, the TSA screeners were too distracted by their own discussion about taking a break and grumbling about their work schedule to pay attention to anyone. While I had some bottled items neatly stored in a regulation one-quart clear plastic bag, I had forgotten to remove them for inspection. They missed it.
A friend forgot to remove a spray can of Mace and Swiss Army knife from her purse before going through security at Washington’s National Airport. The TSA people didn’t notice.
I applaud Dobbs for speaking out about complacency by TSA employees at airports across the U.S. who seemingly are bored, unmotivated and have forgotten why they have a job.
As I observe, consult and write books and articles about reputation and brand leadership in today's highly competitive world, I will share thoughts and perspective on this blog.
On Nov 14, 2007, greg dobbs said:
Right on! Mace, knives, what a joke. But the biggest joke is what David writes about: we suffering passengers are about the only ones who treat the “orange” security threat— involuntarily— seriously.